Keeping You Safe

Updated February 7, 2023

This page will be updated with current audience health and safety policy changes as they arise. We recommend patrons visit this page 24 hours prior to their performance.

Masks will no longer be required for audiences attending OrpheusPDX performances at Lincoln Hall. We continue to welcome and encourage patrons to wear masks, particularly those who are immunocompromised or unvaccinated. Proof of vaccination is not required for entry, however we strongly recommend that patrons be fully vaccinated against COVID-19.

Policies are subject to change based on local, state, or federal guidelines and recommendations. Any policy or schedule change will be communicated in a timely and transparent way. The safety of our audiences, artists, and staff remains our highest priority. We ask that patrons be respectful of one another’s choice.

In the event that you contract COVID-19 and have tickets to a performance, we are able to issue a full refund of your ticket minus the ticket processing fee. Please send proof of a positive COVID-19 test to BoxOffice@OrpheusPDX.org. We ask that you do not attend the performance if you are feeling under the weather.

Thanks very much for your understanding. Please stay safe!

Directions

Lincoln Hall

Lincoln Hall, Southwest Park Avenue, Portland, OR, USA

Frequently Asked Questions

Don’t worry about following the drama—we project English captions above the stage at every performance. These are sometimes referred to as surtitles. They’re like the subtitles of a foreign movie.

Check out this video from our friends at New Orleans Opera:  Watch Video Here

Need more encouragement? Check out this article from NPR.


There is no dress code — please come as you are. The way you present yourself to the world is a reflection of your own identity. No matter how you dress, you are welcome here!

Unlike the timeless argument about not applauding between movements at the symphony, no one in opera really cares. Wait until the performer finishes singing (solo or group) and applaud if you are moved to do so. At the end of the show, you may hear shouts of “Bravo” — feel free to join in!

Intermission typically lasts about 20 minutes — enough time to use the restroom, enjoy a beverage, or mingle with your fellow audience members. 

Just because the opera is over doesn’t mean the night has to be! OrpheusPDX has a Q&A session after each performance with performers fresh from their dressing rooms. Feel free to join us — let us know what you thought of the show or ask any question you may have.

Vaccination status will not be checked upon arrival, but we strongly recommend that patrons be fully vaccinated against COVID-19.

Masks are not required for audiences attending OrpheusPDX performances at Lincoln Hall.

Allow at least 30 minutes to find and pay for parking. Please note that all of the Portland State University’s parking structures and lots are now metered 24 hours, 7 days a week. There are also other metered lots in the area and free street parking after 7 pm. Options include: the lot on SW Broadway and Market (across the street from the AAA building), Parking Structure 2 (the only PSU Structure that costs $5 after 5 pm), which is just east of Lincoln Hall on Broadway, and street parking (which downtown costs $2/hour, but after 7 pm it’s free).

Our ushers will be happy to assist patrons with accessibility needs. If you would like to discuss additional accommodations, please contact us at: (503) 308-4828 or email BoxOffice@OrpheusPDX.org.

Yes! There is ample seating for wheelchairs and accompanying family and friends. If you require any on-site assistance, please speak with an usher at the theater and they will be happy to help accommodate you.  

Student tickets are available for all OrpheusPDX performances at $15.00 each. These are available through the box office and online and are limited to one pair per person.

If you are purchasing online, you may choose your preferred ticket delivery method at checkout. Options include: Mobile tickets, print at home tickets, and Will Call.

Will Call tickets are available to pick up when the Box Office opens one hour prior to the performance.

Yes, please call us at (503) 308-4828 or email BoxOffice@OrpheusPDX.org and we’ll be happy to help exchange your ticket to another performance date.

Please call us at (503) 308-4828 or email BoxOffice@OrpheusPDX.org to make a ticket donation.

With the exception of a performance cancellation, we typically do not offer ticket refunds.

In the event that you contract COVID-19 and have tickets to a performance, we are able to issue a full refund of your ticket minus the ticket processing fee. Please send proof of a positive COVID-19 test to BoxOffice@OrpheusPDX.org.