This policy clarifies what personal information is collected, how and when it is collected, how we use that information, and how we protect it.

Information Collected

OrpheusPDX collects personal information that you give us, including your name, mailing address, telephone number, email address, purchase or donation details, and credit card information during a purchase. We also collect anonymous information from website visitors, such as browser type, site from which you came, the pages you visit and how much time you spent on those pages, and the site to which you went after you left our site. We do not collect identifiable information through your website visits without your knowledge, such as your IP address.

When do we collect it?

We only collect your personal information when you provide it by purchasing a ticket, making a donation, signing up for newsletters, or visiting our website.

How do we protect it?

We understand how important it is to protect such important information and we go to great lengths to protect your data. We follow the Payment Card Industry Data Security Standard (PCI-DSS) requirements as well as other generally accepted industry standards. Your personal information is kept on secure networks, available only to personnel who have special rights to access such information and who are trained to treat this information as confidential.

How do we use it?

Some anonymous data is used to optimize your experience on our website and to help us make changes to our website in order to better accommodate user needs. Other data is used to provide goods and services you have purchased or requested. Other data is used to contact you to share timely information, company news, or interesting information about upcoming productions.

Your personal data is never sold to third parties. We never share your phone number or email address. We do, however, occasionally trade mailing addresses with other local, nonprofit organizations. If you do not wish to have your mailing address shared, simply let us know via our contact form.

In some rare instances, when we are required by law to share information (e.g. legal warrants, orders, or subpoenas), we will obey the law.

Our Use of Cookies

Our ticketing system will place a cookie on your computer when you log in, make a purchase, make a donation, or visit various areas of the website. For more information about cookies, visit